Privacy Policy

Your privacy is important to FireArrow Enterprise Software Inc. We are committed to protecting and respecting your privacy. The following privacy statement discloses the information practices for this web site, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

General Statistic Information Collection and Usage

In general, you can visit our web site without disclosing any personal information. We gather certain general information which is anonymous and non-Personal Information, such as frequency of downloads number of hits on our web site, and usage statistics with respect to our software products. This information is referred to throughout this policy as "General Statistical Information". We use and store this data only on a collective basis, in summary form, rather than on an individual basis. We use this data to generate statistics relating to overall site activity and functionality which helps us to continue to improve our web site and services.

Personal Information Collection and Usage

You may choose to provide us your personal information at various situations to allow us response to your requests or needs. Information that can reasonably be used to identify you is referred to in this policy as "Personal Identifying Information, such as your name, street address, phone number, email address, credit card information etc. The personal information you provide is used to respond to and fulfill your inquiry to our products and/or services, transaction requests to purchase our products and/or services, and to improve our services or products.

Disclosure of Information

We may disclose your Personal Identifying Information to appropriate third parties to process transactions you initiate, including shipping products to you and invoicing for purchases made. We value your privacy at FireArrow Enterprise Software Inc, and will never release any account information to anyone outside of the necessary core groups that assist our business function unless our customers give us the authority to do so.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.


We may use cookies to gather site traffic statistic information and track usage on our site. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. We gather information about site used by our visitors through cookie technology on an anonymous basis and analyze it at an aggregate level only. This enables us to continually improve our website by making it more responsive to the needs and preferences of our users. In addition, we may use temporary session cookies to track your progress through our order processing system, keeping track of information such as the contents of your shopping cart and address. These session cookies only exist for the duration of your browser session.

Links to Other Sites

This web site may contain links to other third-party web sites over which we have no control or responsibility regarding content, privacy policies, or practices. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. Please note that all on-line and telephone credit card orders for FireArrow software products may be processed by a third party.

Notification of Changes

We reserve the right to make changes to our policies and/or the look and functionality of our web site to reflect changes in our business. Data collected prior to any modifications will be used in conjunction with the Privacy Statement published at the time of collection. We encourage you to periodically review this Statement for the latest information on our privacy and security policies.

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